We’ve all been there – downloading the latest productivity app, convinced it’ll finally solve our workflow problems. But here’s the uncomfortable truth: technology doesn’t always make work easier. In fact, it might be making things worse.

The Complexity Creep

Remember when Xerox promised us the “paperless office” 30 years ago? Today, we’re printing more than ever. The same pattern repeats with digital tools. You start with one CRM system, then add a workflow app, then another tool for tasks the first one doesn’t handle. Before you know it, you’re juggling multiple platforms that don’t talk to each other – and only a few people in your organization actually understand the whole mess.

The Productivity Paradox

More technology doesn’t automatically equal more productivity. Just ask anyone drowning in emails or constantly interrupted by notifications. One client recently told me he returns from a one-hour meeting to find 60-70 emails waiting. That’s not efficiency – that’s digital overwhelm.

Government departments are perfect examples of this disconnect. Different systems, different platforms, zero integration. The result? More friction, not less.

Humans Still Matter

Despite the AI revolution, human judgment remains irreplaceable. We have unique ways of thinking, problem-solving, and understanding context that technology can’t replicate. The key isn’t choosing between humans and technology – it’s finding the right balance.

Your Tech Audit Action Plan

Time for a reality check. Audit your current systems:

  • What tools are you actually using daily?
  • Which ones could be consolidated?
  • What’s slowing you down rather than speeding you up?

Remember: rule your technology, don’t let it rule you. Sometimes the best productivity hack is eliminating the tools that aren’t truly serving you.

About Monday Myth Check

Monday Myth Check is a weekly dose of reality where Jono Brake holds up commonly held leadership beliefs and asks the question “What if this was not true”. You can find the weekly videos and other posts by following Jono Brake on  LinkedIn or following The Forged Leader, as well as on Youtube @jonobrake.

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