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Why Believing “The Customer Is Always Right” Is Dangerous – Monday Myth Check

Why Believing “The Customer Is Always Right” Is Dangerous – Monday Myth Check

by Jonathan Brake | Mar 31, 2025 | Monday Myth Check, People, Processes, Purpose

In business, we often hear the phrase “the customer is always right.” While customers are indeed the lifeblood of our businesses, accepting this statement as “gospel truth” can be detrimental to your company culture, your long-term success and...

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