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Why Believing “The Customer Is Always Right” Is Dangerous – Monday Myth Check

Why Believing “The Customer Is Always Right” Is Dangerous – Monday Myth Check

by Jonathan Brake | Mar 31, 2025 | Monday Myth Check, People, Processes, Purpose

In business, we often hear the phrase “the customer is always right.” While customers are indeed the lifeblood of our businesses, accepting this statement as “gospel truth” can be detrimental to your company culture, your long-term success and...
Cracking the Code of Personal Leadership Growth

Cracking the Code of Personal Leadership Growth

by Jonathan Brake | Mar 27, 2025 | Communication, People, Processes, Purpose, Strategy

Ever feel like you’re spinning your wheels in your leadership growth journey, knowing you’ve got more potential but unsure how to unlock it? If so, let me introduce you to the game-changing approach of intentional leadership coaching – a process that...
Monday Myth Check – Why Failure Should Always Be an Option

Monday Myth Check – Why Failure Should Always Be an Option

by Jonathan Brake | Mar 24, 2025 | 60 Second Question, Communication, Monday Myth Check, People, Processes, Purpose, Thoughts From The Trails

Have you ever caught yourself telling your team “failure is not an option”?  Made famous in the movie “Apollo 13”,  the Flight Director was communicating that if they failed to bring the astronauts home they would die. So failure was not an option.  In a...
The Power of Accountability in Business Leadership

The Power of Accountability in Business Leadership

by Jonathan Brake | Mar 20, 2025 | 60 Second Question, Communication, People, Processes, Purpose, Strategy, Thoughts From The Trails

Ever wonder why some business leaders consistently achieve their goals while others struggle? The secret often lies in one powerful practice: accountability. Looking Beyond Motivation A good mentor doesn’t just motivate you with exciting visions of the future....
Embracing Failure: The Path to Growth

Embracing Failure: The Path to Growth

by Jonathan Brake | Mar 17, 2025 | 60 Second Question, Communication, People, Processes, Purpose, Strategy, Thoughts From The Trails

Have you ever heard the famous NASA quote, “Failure is not an option”? While it sounds inspiring, it’s actually one of the biggest myths in business and leadership today. Reframing Our View of Failure Contrary to popular belief, failure isn’t...
The Power of Self-Awareness in Leadership

The Power of Self-Awareness in Leadership

by Jonathan Brake | Mar 6, 2025 | 60 Second Question, Communication, People, Processes, Purpose, Strategy, Thoughts From The Trails

Have you ever wondered why some leaders seem to inspire trust naturally while others struggle to connect? The answer often lies in something deceptively simple: self-awareness. Understanding Your Wake Picture yourself on a peaceful lake when a speedboat races by,...
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